DIRECTIONS TO DOWNLOAD:

IPHONE:

1. Proceed to "herdevent.com/llstaffguide" on your Safari mobile browser (*this will only work via a Safari browser*) 

 

 

2. Click the icon shown below: 

 

3. When the next prompt pops up, click on the option that says "Add to Home Screen":

4. Proceed to the apps on your phone's home screen and open the Staff Guide app by clicking the icon: 

 

ANDROID:

1.  Proceed to your Google Ghrome mobile browser and type in "herdevent.com/llstaffguide" (*this will only work via Google Chrome browser*) and click the icon below:

2. Click the "Add to Home Screen" in the drop down following clicking the icon below:

3. Click "Add" to add it to your homescreen:

4. Click the "Add to home screen" and enjoy the LL24 Staff App:

 

COMMUNITY DAY
SUN 9/14: 3pm - 6pm
* In Village, see COMMUNITY DAY section for more details

SITE LOCKDOWN
SAT 9/13: 11:59pm (midnight)

VILLAGE LOAD IN (FOOD / CRAFT)
MON 9/15: Craft - 12pm to 8pm
MON 9/15: Food - 12pm to 5pm
TUE 9/16: Craft - 9am to 12pm
TUE 9/16: Food - 10am to 4pm

VENUE LOAD IN (FOOD / CRAFT)
MON 9/15: Food (Stage 9 Vendors) - 12pm to 5pm
TUE 9/16: Food - 10am to 5pm
WED 9/17: Craft - 12pm to 6pm
WED 9/17: Food - 10am to 5pm

ALL FESTIVAL CAMPGROUND HOURS (INCLUDING JURASSIC)
Tuesday Early Arrival 9/16: Gates Open at 7pm; *Show Ready 6pm*
Wednesday Early Arrival 9/17: Allowed Entry at 12am (midnight)
Thursday Early Arrival 9/18: Allowed Entry at 12am (midnight)
Friday GA Arrival 9/19: Allowed Entry at 12am (All Camping Entry)

Stage 8: Grove Stage & Silent Disco (Before Venue is open)
WED 9/17: TBD
THU 9/18: TBD
* see Full Show Day schedule below

FESTIVAL VENUE HOURS (MAIN ENTRANCE)
WED 9/17: 12pm to 10pm (The Crater Stage 9 Only)
THU 9/18: 12pm to 11pm (The Crater Stage 9 and Main Merch Only)
* THU 9/18: 6pm to 11pm (Pre-Party) *Show Ready 5pm*
FRI 9/19: 1pm to 4am *Show Ready 12pm*
SAT 9/20: 1pm to 4am *Show Ready 12pm*
SUN 9/21: 1pm to 3am *Show Ready 12pm*

Stage 1: Prehistoric Stage
THU 9/18: 6pm to 11pm (show ready 5pm)
FRI 9/19: 2pm to 12am (midnight)
SAT 9/20: 2pm to 12am (midnight)
SUN 9/21: 2pm to 11pm

Stage 2: Wompy Woods Stage
FRI 9/19: 2pm to 4am
SAT 9/20: 2pm to 4am
SUN 9/21: 3pm to 3am

Stage 3: Forest Stage
FRI 9/19: 2pm to 4am
SAT 9/20: 2pm to 4am
SUN 9/21: 2pm to 3am

Stage 4: Subsidia Stage
FRI 9/19: 3pm to 4am
SAT 9/20: 3pm to 4am
SUN 9/21: 3pm to 3am

Stage 5: Raptor Alley Stage
FRI 9/19: 12am (midnight) to 4am
SAT 9/20: 12am (midnight) to 4am
SUN 9/21: 11pm to 3am

Stage 6: Artifact Stage
Extinct

Stage 7: Village Marketplace Stage
Extinct

Stage 8: Grove Stage & Silent Disco (Full Schedule)
WED 9/17: 12pm (noon) to 10:30pm
THU 9/18: 12pm (noon) to 7pm
FRI 9/19: 12am (midnight) to 7am (SAT morning)
SAT 9/20: 12am (midnight) to 7am (SUN morning)
SUN 9/21: 11pm to 5am (MON morning)

Stage 9: The Crater
WED 9/17: 12pm (noon) to 10pm
THU 9/18: 12pm (noon) to 11pm
FRI 9/19: 2:15pm to 4am
SAT 9/20: 2:15pm to 4am
SUN 9/21: 2:15pm to 3am

HWY 13 CROSSING
* During Festival Build, Show, and Strike

Absolutely no highway crossing for any reason 6am to 8am and 3pm to 6pm during rush hour every day. Please plan accordingly. No unauthorized staff are allowed to stop highway traffic in order to cross Highway 13 for any reason.

Avoid Crossing Highway 13 for carts, standard vehicles, small heavy equipment, and pedestrian traffic that can use the tunnel.

Large Heavy Equipment and vehicles that do not fit through the Tunnel may cross Highway 13 only when it is safe to do so, without stopping highway traffic or as directed by authorized staff.

TUNNEL USE DURING (BUILD & STRIKE ONLY)
* Prior to TUE 9/16 at 3pm & after MON 9/22 at 2pm

During Festival Build & Strike Use The Tunnel for crossing the highway whenever possible for cart, standard vehicle, small heavy equipment, and pedestrian traffic.

Heavy Equipment should be escorted when using the tunnel.

Tunnel Height is 10 feet tall. Please be conservative and use caution.

Follow Direction of Festival Traffic Control when present.

Use extreme caution when entering and exiting the tunnel.

Drive slowly at all times and be aware of oncoming traffic and pedestrians in the tunnel.

Observe traffic signs in and around the tunnel. The tunnel will be monitored closely for safe use.

Work may be occurring in the tunnel and traffic lanes may change, pay extreme attention and do not stop in the tunnel unnecessarily.

TUNNEL USE DURING THE FESTIVAL (Pedestrian Only)
* From TUE 9/16 at 4pm to MON 9/22 at 3pm

Tunnel is pedestrian only during the festival.

The Patron ADA Accessibility Program will be managed by Accessibility Live. We are
dedicated to providing an inclusive and enjoyable experience for all attendees. We
recognize the importance of accessibility and are committed to ensuring that individuals with ambulatory, visual, hearing, and cognitive / developmental / neurological disabilities can fully participate in the festivities.

If you would like to help guests requiring ADA accommodations, please contact the Access Team via the ADA radio channel. If you have questions about the Access program, please email access@lostlandsfestival.com

*NEVER ASK ABOUT WHAT TYPE OF DISABILITY SOMEONES HAS*

Assisting Guests with Disabilities

• Think-Then Speak
• Always speak directly to the person with a disability, not their friend(s)
• Making small talk is great
• Always ask before you help
• Never assume help is needed
• Use person-first language (person with a disability vs. disabled person)
• Be Sensitive About Physical Contact Some people rely on their arms for balance.
• Grabbing them could make them fall.
• Don't touch wheelchairs, scooters, or canes. People with disabilities consider their equipment part of their personal space

ACCESS CENTER:

All patrons must stop here to get a Lost Lands ADA Credential:

Camping Access Center – ADA Camping (South of Main Venue Entrance, near Nest 6)

Venue Access Center – Past Main Merch headed into the venue next to Venue Medical Tent

WHEELCHAIR ACCESSIBILITY:

Accessible pathways connect all throughout the venue, including parking, entrances, stages, vendors and all other activity areas. We will NOT be providing wheelchair/scooter rentals.

If a patron needs to rent a wheelchair, they may contact: 

• Mobility City
  4506 Cemetery Rd, Hilliard, OH 43026
  (614) 756-4622
• Med Mart at Advanced Medical Supply
  4840 W Broad St, Columbus, OH 43228
  (614) 870-0111

ADA PARKING:

ADA day/weekend parking lot will be available in the South Weekend Parking Lot for patrons with valid handicap placards, plates and/or permits, as well as the applicable proof that it belongs to them (i.e. DMV paperwork). All patrons inside the vehicle MUST be wearing festival wristbands.

Directions to ADA Parking/South Lot:
From Columbus Airport take 70E to OH-13/Jacksontown Rd (exit 132). Continue south on Jacksontown Rd (State Route 13). Turn left (east) on Boundaries Rd and follow signage to ADA parking on the right. Utilize festival shuttles for transport to/from ADA Parking and the shuttle stop near the main box office & main festival entrance.

 

STAFF ADA ACCOMMODATIONS

If a member of your team will be requesting accommodations due to a disability, please reach out to your festival contact prior to the show.

Apex Festival Staff: Request for accessible accommodations must be submitted to the festival Human Resources representative at scapozzalo@aegpresents.com. All accessibility accommodation requests must be submitted to Human Resources prior to your arrival at the festival site. The festival will attempt to provide reasonable accommodations for accessibility requests. However, accommodation requests are subject to review and approval is not guaranteed. Accommodation request for festival provided housing is subject to the terms and conditions set forth by the property owner.

Pets and emotional support animals (ESAs) are not allowed onsite or in festival provided housing including in the festival campgrounds. Any violation of the pet policy may result in disciplinary action. Pets include all animals and are not limited to dogs. A policy exception may be made for Apex Festival employees who work at the festival site for a continuous period of 21 days or more. This policy exception is subject to approval from the Human Resources representative.

SERVICE ANIMALS

Service Animals: Service Animals are welcome. The festival grounds are an active worksite. Pets comfort animals and emotional support animals (ESA) are not allowed on festival property due to concerns for safety, liability and for the welfare of the animal. Service animals that have been trained to perform a task that supports a major life function for a person living with a disability are permitted on festival property on the condition that the service animal owner registers the animal prior to arriving on site. Service animal handlers must exercise caution and follow all festival site safety rules. All service animal owners/handlers are required to complete and submit the Voluntary Waiver and Release Agreement: Animal Festival Credentials form below.

Please review the following Employee Onsite Dog Policy before proceeding to sign the Voluntary Waiver and Release Agreement: Animal Festival Credentials form.

Employee Onsite Dog Policy

Voluntary Waiver and Release Agreement: Animal Festival Credentials

Registration is required in the event that the service animal and the animal owner become separated. All patrons and staff who have a service animal must register their service animal. If any animals are seen coming in with patrons during ingress, call the ADA team immediately.

If service animals are not registered during ingress, the patron or staff and their service animal must come to the Access Tent as soon as possible to receive a credential for their service animal. Approved service animal credentials must be worn on the collar of the animal to demonstrate to security that the service animal is approved to be on site. Service animals MUST be with their owner or handler at all times. If any service animal is seen without their identifying tag, the ADA team must be contacted immediately to register and verify the authenticity of the service animal.

Staff that require a service animal must notify HR in advance of arrival so an interactive interview can be conducted. If approved, the staff member must sign an animal waiver release before the animal can be credentialed and allowed access to the festival site.

**If any staff members have uncredentialed animals on site, contact Erik Barker (ebarker@aegpresents.com), Sam Capozzalo (scapozzalo@aegpresents.com) immediately.**

 

BOX OFFICE HOURS AND LOCATIONS:

Main Box Office - Located off of Jacksontown Road, near Main Entrance to Venue

Camping Box Office - Located off of Jacksontown Road, near Camping Pedestrian Entrance (adjacent to Gas Station)

West Box Office - Located off of Licking Trails Road, near West Tolls

East Box Office - Located off of Kindle Road, near East Tolls

Box Office Hours of Operation:

TUES 9/16: Tolls & Box Offices open at 6pm, open 24 hours
WEDS 9/17: Open 24 Hours
THURS 9/18: Open 24 Hours
FRI 9/19: Open 24 Hours *East Box Office closes at 8pm subject to volume*
SAT 9/20: Open 24 Hours *West Box Office closes at 12pm subject to volume*
SUN 9/21: Closes at 8pm

PHOTO IDS:

• Please do not check-in with a nickname or any other name aside from what is listed on your government-issued ID.
• Only the purchaser name can pick up any will call with their own photo ID.
• Photos/Screenshots of IDs will not be accepted.

ACCEPTABLE PHOTO IDS:

• Government-issued Passport or U.S. Global Entry ID card
• Government-issued Driver’s license or ID card
• Official school-produced Student ID card
• Permanent Resident Card or Alien
• Government-issued military or national ID card

UNACCEPTABLE PHOTO IDS:

• Anything WITHOUT a photo (SS Card, Birth Certificate, etc.)
• SOCIAL MEDIA: we will not accept any form of social media as verification of identification

BOX OFFICE / TICKETING NOTES:

• Lost Lands 2025 is for guests age 18+
• Any vehicle must have an accompany valid camping and/or parking pass to access festival campgrounds or parking areas
• A camping pass does not solely permit entry
• All guests must have a valid festival admission wristband at ALL TIMES
• Admission wristbands are valid on Friday, Sept 19 to Sunday, Sept 22
  • Entry on Tuesday 9/16, Wednesday 9/17, or Thursday 9/18 is valid with an accompany Early Entry wristband
• ** THOSE WITHOUT A WRISTBAND WILL BE ASKED TO LEAVE **

STAFF CHECK IN & CREDENTIALS:

Staff Credential Pickup Hours:

SUN 9/14: 11am to 6pm
MON 9/15: 8am to 8pm
TUE 9/16: 8am to 12am*
WED 9/17: 12am to 8pm*
THU 9/18: 8am to 8pm
FRI 9/19: 8am to 8pm
SAT 9/20: 10am to 6pm
SUN 9/21: 10am to 4pm 

*24 hours TUES 9/16 into WED 9/17.

Location:

ZEMBA BROS / B&H TOWING
10077 Jacksontown Rd
Thornville OH 43076

APPLE PIN LINK - Press & hold to open and put into your maps app!

ANDROID PIN LINK - Press & hold to open and put into your maps app!

Please come to Staff check-in prepared with a legal, legitimate form of photo identification. Please do not check-in with a nickname or any other name aside from what is listed on your government-issued ID.

Credentials must be picked up BEFORE accessing the festival. Creds must be worn securely at all times, be scanned onsite when asked, and are non-transferrable.

Credentials are needed FIRST before accessing the Camping, Venue and Staff Camping/Parking areas starting SUN 9/14. If you are loading in and/or onsite prior to SUN 9/14, a load-in wristband is required. See Deidra onsite to receive for your team.

Temporary parking is available at the staff check-in area during credential pick-up.

Only each individual staff member can pick up their own credential(s) with a valid ID.

After picking up your credential and arriving at the venue, stop to present your Staff Parking/Staff.

Show credentials and camping credentials must be worn on your right wrist and shown to security when requested. Non-working personnel are NOT permitted in the Staff Parking or Staff Camping area.

All vehicles will be searched upon entering the property, so follow security instructions and expect delays.

Review the prohibited items to avoid issues and disappointment ~ this list applies to working personnel too.

Credentials must be worn at ALL times and are non-transferrable.

DO NOT post any pictures to social media of your credentials/passes at any time.

Expect congested traffic on WED 9/17, THUR 9/18, and FRI 9/19 as patrons enter the festival grounds. We STRONGLY encourage staff to arrive for credential pick-up and setting up Staff Camping no later than THUR 9/18 if possible. If you are arriving outside of the staff check-in and credential pick-up hours, please make arrangements with your supervisor to access festival property and obtain appropriate creds.

As you approach the venue, follow traffic signs and instructions to Lost Lands Festival and plan for delays. Please be mindful of the many partners, staff members, and guests loading in during these days leading up to festival, and practice safety at all times. 

Wristbands that have been lost, stolen, or tampered with are subject to a $50 replacement fee if a replacement is authorized by event staff. Yes, this applies to working personnel too.

Any staff member or vendor misusing credentials or violating festival policy in any way is subject to credential invalidation, work dismissal, loss of pay, removal from festival grounds, permanent forfeiture of work opportunities, and possible further legal ramifications.

 

Lost Lands is a cashless event. Cash can be exchanged for a Visa debit card at our Cash Exchange locations.

Locations:

Campground Cash Exchange - in the Village General Store

Venue Cash Exchange – in the Venue General Store

There will be no ATMs on site. We accept all major credit or debit cards.

Click here to see today's menu!

MAIN STAFF CATERING

Main Staff Catering Location
Located at the Catering Barn off of Kindle Rd. Please avoid driving personal vehicles to catering. Parking is limited. Please look at Staff Map for more details in “MAP” section.

Main Staff Catering Dates and Times

TUE 9/02 to SUN 9/28 (Final dates subject to change)

Breakfast: 7am to 10am (Stagehands 7am to 8am)
Lunch: 12pm to 3pm (Stagehands 1pm to 2pm)
Dinner: 5pm to 8pm (Stagehands 7pm to 8pm)
*Dinner extended to 9pm SAT 9/13 to SUN 9/21

Scanning at Main Catering
Your event credential is your meal ticket. Scan your wristband upon catering check-in. Only one scan/meal permitted per each meal time. 

Parking at Main Catering
All staff are encouraged to walk to catering, parking is extremely limited and reserved for golf carts and runner vehicles. Please avoid driving vehicles to catering unless absolutely necessary and carpool when possible.

LOT A CATERING (SECURITY ONLY)

Lot A Catering Dates (Security Only)
Dates: MON 9/15 to MON 9/22

Lot A Catering Times (Security Only)
Lot A Boxed Meals are picked up by Security Managers to be distributed to their teams, per their advanced times. 

Community Day
Community Day is for local residents of Licking County to bring their families to see the dinosaurs of Lost Lands and strengthen community relations with the Festival, prior to the Festival opening. Residents have been directly invited by the festival and requested to RSVP to attend the Event. If you are helping with Community Day or get a chance to check it out, please be friendly and welcoming to the attendees.

Date
SUN 9/14 from 3pm to 6pm

Event Location
The Village (West Side of HWY 13)
Patrons will NOT be able to walk through the tunnel.
* All work must cease and equipment to be cleared during this time in Village and immediate surrounding areas

Entrance to Site
West Tolls, off of Licking Trails Road

Event Parking
Triceratops
* Festival Parking team will direct and park cars from West Tolls

Free Entry
1 non-perishable food item per person or $5 donation per car is suggested for the local food pantry

Community Day Parking Map

HOW TO REPORT AN EMERGENCY

PLEASE REMAIN CALM! 

LOOK FOR HELP & BE THE HELP! Stay with the patient or the incident (if the scene is safe) and STAY on the Dispatch channel – Dispatch may need more information after the initial call. Flag down the response team when they arrive and quickly lead them to the incident location.

Know what to do in an emergency. Remain Calm. Speak Clearly.

1. Who You Are (provide your name and department)
2. Where You Are (provide three (3) points of reference so Dispatch can easily identify your location)
3. What the Emergency Is (briefly describe the situation)

* Stay on Dispatch channel until Dispatch confirms you can go back to another channel.

RADIO CHANNELS:

1. MEDICAL DISPATCH: For anything medical related. Please stay with the patient (if the scene is safe) and keep your radio on THE DISPATCH CHANNEL until help arrives.
2. SECURITY DISPATCH: For anything security related. Patrons in a fight, suspicious behavior, theft, etc.
3. FESTIVAL DISPATCH: For anything site related. If you see a fence down, trash piling up, a light tower needing to be turned on or off, broken water pipe, etc.

Command Center
Begins: TUE 9/17 @ 8am
Ends: TUE 6/23 @ 5pm

EVACUATION PLAN

In the event of a crisis, ensure that everyone around you is safe and calm. Please follow instructions provided by your supervisor. Emergency evacuation exits are designated on the outer perimeters of the festival. In the event of an evacuation, the Unified Command Post will coordinate announcements from several platforms including radio all-calls, audio announcements through PA systems (EAS), video images on stage screens, or mobile text messaging.

The type of announcement will be based on the following color-coded Festival Code employee notification system. Announcements should define actions to be taken by patrons and staff, and instructions for safe exit from the festival site.

The Festival Code is monitored, established and communicated from the Unified Command Post.

Emergency Color Codes:

Additional detail on Festival Code announcements is below:

Shelter in Place – In some cases, instructions to shelter in place may be communicated with one of the above Festival Code announcements. Employees and patrons should wait where they are for further instruction or direction from the Unified Command Post or Public Safety Emergency Services. This may require patrons and staff to exit or enter buildings, shelter within vehicle, or gather in open outdoor areas based on the nature of the emergency.

Partial Evacuation – In some cases, instructions for a partial site evacuation may be communicated with one of the above Festival Code announcements. Direct patrons within the affected area to the nearest exit and after all patrons have been evacuated from the area, proceed to the nearest Evacuation Rally Point. Unaffected areas may be instructed to shelter in place or continue normal operations.

All Clear – Do not re-enter the festival site, or affected area, unless an “All Clear” has been given by Unified Command, Emergency Broadcast Communication or instructed by emergency personnel and/or your supervisor.

WHERE DOES MY MEAL CARD WORK?

Your Food Vendor Meal Card will work at any food vendor on site.

WHEN & WHERE ARE THE FOOD VENDORS OPEN?

Campgrounds
Limited vendors open TUE 9/16 at 7pm
Full vendors open WED 9/17 at 9am to MON 9/22 at 10am

Venue
Food Vendors open during venue hours.
THU 9/18: 6pm to 11pm (Pre-party at Prehistoric Stage 1 Only)
FRI 9/19: 12pm to 4am
SAT 9/20: 1pm to 4am
SUN 9/21: 1pm to 3am

HOW DOES MY MEAL CARD & VENDOR MEAL PLAN WORK?

1. $15 Staff Meals & Meal Cards
$15 per meal loaded onto your Meal Card
The amount pre-loaded onto your meal card is $15 per meal (does not include tip).
Be sure to ask your supervisor how many meals are pre-loaded onto the card you receive.
You can check your balance using the QR code on the back of the card.

$15 Staff Meals at every Food Vendor
Each Food vendor will have a $15 staff meal available to purchase. Some staff meals (ie pizza) are less than $15/meal.
You don't HAVE to order a staff meal - it is simply a convenient and cost-effective option for you.
Food Vendor List and Meals Coming Soon!

2. Order Away!
How do I order a Staff Meal at a Food Vendor?
Each Food vendor will have a $15 staff meal available to purchase. Some staff meals (ie pizza) are less than $15/meal.
You don't HAVE to order a staff meal - it is simply a convenient and cost-effective option for you.

3. Tip (not expected for staff meals)
Note: Staff meals include enough value to purchase a Staff Meal ($15 or less) or for any other menu items less than $15 (plus sales tax).

4. Check Your Balance
You can check your balance using the QR code on the back of the card.

5. Use it Up
What to do if you want to purchase something that costs more than the remainder on the meal card?
If you have $5 left on your meal card and try to buy something that is over $5, you must let the vendor know before you attempt the transaction. Otherwise the transaction will decline. When you inform the food vendor, tell them that they "need to split the transaction." You can then cover the difference using your own credit or debit card.

FUEL STICKERS

All festival rented golf carts are approved for refueling on site. All vehicles must have a Festival Fuel Sticker to be refueled on site. Personal vehicles are not approved for refueling on site. All festival rented vehicles must be refueled on site. Fuel Stickers can be picked up at Motorpool

FUEL DEPOT LOCATION

Site Compound

FUEL DEPOT HOURS
Fuel Team will be circulating around the event site to fuel festival golf carts, equipment and generators. If you’re in need of fuel, please call the FUEL channel on the radio for approved equipment or visit the fueling depot located in the Site Ops Compound.  

MON 9/1 to SAT 9/13:
9am to 10am & 4pm to 5pm

SUN 9/14 to MON 9/22:
8am to 10am & 3pm to 5pm

TUE 9/23 to MON 9/29:
9am to 10am & 4pm to 5pm

GOLF CART WAIVER

All staff driving golf carts on site must complete the Golf Cart Waiver prior to checking out a golf cart. Click below to complete now and save time at Motorpool when you are picking up your carts 

Click here to fill out the Golf Cart Waiver

Golf Carts are permitted to cross HWY 13 at Festival Crossing only when directed by Crossing Guards, if applicable. Golf Carts can drive down Kindle Rd during lockdown (SUN 9/14 @ midnight - MON 9/22 at 4pm). Golf Carts are not permitted on public roads outside of these exceptions. Golf Cart privileges will be revoked if caught driving on public roads.

❗ALWAYS LOCK YOUR CART WHEN YOU WALK AWAY❗

GOLF CART RULES

Golf carts can use the tunnel during build & strike only
During show the tunnel will be pedestrian only.

Golf carts can drive down Kindle Rd (between Lot C and Glamping entrance) during lockdown only
Lockdown begins SUN 9/14 at 12am (midnight)
Kindle Rd will reopen to the public MON 9/22 at 4pm

Golf carts are not permitted on public roads (outside of exceptions above)
This means you cannot drive golfs or heavy equipment to Lot A. Lot A accessible by Festival shuttle or vehicle only.

Do not drive on the grass
If you need to drive on the grass, contact site ops first to discuss proper ground protection.

Violation of these rules may result in Golf Cart privileges being revoked.

* These rules are in addition to all Rules & Regulations listed in the Golf Cart Waiver.

All patrons riding and/or driving a golf cart must be seated in their own seat while the cart is in motion. No riders are permitted to ride on laps or in the back of a workhorse. No standing while riding or driving.

No talking or texting while driving.

Any driver who is drinking alcohol or visibly under the influence of drugs and/or alcohol, using a cell phone while driving, speeding or acting recklessly or negligently, driving with no headlight after dusk, failure to report an accident, driving in prohibited areas, driving passengers with alcohol, exceeding cart capacity, driving people who are standing, driving without a license or wristband, leaving the cart unlocked, vandalizing the cart, tampering with cart engine and/or disobeying any cart rules RISKS LOSING ALL DRIVING PRIVILEGES, even first time offenders.

Alcohol / drug use – Strictly prohibited while working on site. 
Site speed limit – General speed limit of 10 mph will be strictly enforced. 
No riding on the back of trucks – You must always be seated in a real seat in any site vehicle.
Incidents, accidents and near misses – If you are involved with an incident, accident or near miss, please notify your supervisor. All damages must be reported immediately to your supervisor.  

* These rules are in addition to all Rules & Regulations listed in the Golf Cart Waiver.

Golf Cart Map Coming Soon

END OVERDOSE

Location: The Village, near Medical

Venue Location: Safe Haven, between The Crater (Stage 9) & Subsidia (Stage 4)

Stop by the End Overdose booths to learn how to identify and respond to an overdose. Their certified trainers will help you spot the signs and symptoms of an overdose, teach you to use naloxone, and empower you to act in an emergency. After your training, the End Overdose staff will provide you with free intranasal naloxone. Along with the dose, each person who becomes certified will receive an End Overdose certification card that states the name of the End Overdose trainer, their name, and the date of the training.

Training Duration ~ 10 minutes

* If you have already completed the End Overdose training and have your certification card, you can present this at the End Overdose booths to receive a dose of naloxone without repeating the training.

End Overdose Staff Trainings

End Overdose team will be offering staff trainings during meals on TUE 9/16 at catering:
TUE 9/16: 1:30pm (Lunch)
TUE 9/16: 2:30pm (Lunch)
TUE 9/16: 6:30pm (Dinner)

If your department or team cannot attend these trainings, please request a custom time using the form below and we will try to accommodate. Otherwise, your team can go to their booths at any time throughout the show.

Click here to request a training session for your department

 

SAFE HAVEN

Venue Location: Between The Crater (Stage 9) & Subsidia (Stage 4)

The Safe Haven is the heart of the Support Squad. The Safe Haven is non-emergency / non-medical space for patrons who need a physical place to recenter and relax. The Support Squad offers emotional support to distressed individuals, trip sitting, a calming environment for human connection, and a friend to anyone who may have lost their friends. Guests can engage with Support Squad members and fellow Headbangers through games, coloring books, and friendly conversation in this safe space. Safe Haven is open during venue hours.

 

Click Here to Fill Out the Incident Report

We hope everyone has a great incident free festival. Please be aware that the music festival is an active work area. Always use caution when working and be aware of your surroundings at all times.

If you are involved in an accident and/or injured on the the job, stop working and immediately report your injury to your supervisor and First-Aid. It is important that you fill out an incident report. If you are a witness to an injury you are required to provide an account of what happened on the incident report. 

Reports should be submitted for all incidents involving bodily harm, property damage, theft, or other major incidents. If you're unsure a report should be filed, please reach out to your employer’s HR, if you are unsure of who that is, please contact your direct manager or supervisor.

If you are a festival CAPS Payroll employee seeking Worker's Compensation, you must complete the additional form below to be reviewed by HR. This is not applicable to any staff hired by contract and/or vendor. Worker's Compensation form link can be found below.

CLICK HERE TO FILL OUT WORKER'S COMPENSATION FORM - Press & hold to open!

All found items at Lost Lands can be turned into any of the Info Booth or Lost & Found locations below during the show. Found items can be claimed using the Liff Happens link below and picked up at Main Lost & Found, located at Main Box Office, near Venue Entrance. Any items found during the build or strike of the festival for staff will be dropped at Site Ops office and ultimately mailed to Liff Happens to manage and mail back if not claimed on site.

Click here to claim lost items

You can pre register your items so you can be notified when they are found:

PRE REGISTRATION - Press & hold here to open link to pre-register any items!

VILLAGE INFO BOOTH
Located in the Village in the Campgrounds

Hours of Operation
TUE 9/16: Opens at 7pm
WED 9/17: 24 Hours
THU 9/18: 24 Hours
FRI 9/19: 24 Hours
SAT 9/20: 24 Hours
SUN 9/21: 24 Hours
MON 9/22: Closes at 2pm

MAIN LOST & FOUND BOOTH
Located near Main Box Office, near Venue Entrance

Hours of Operation
TUE 9/16: Opens at 7pm
WED 9/17: 24 Hours
THU 9/18: 24 Hours
FRI 9/19: 24 Hours
SAT 9/20: 24 Hours
SUN 9/21: 24 Hours
MON 9/22: Closes at 2pm

VENUE INFO BOOTH
Located near Merch, inside of Venue

Hours of Operation
THU 9/18: 6pm to 11pm 
FRI 9/19: 12pm to 4am
SAT 9/20: 1pm to 4am
SUN 9/21: 1pm to 3am

 

STAFF MAP COMING SOON

 

PATRON CAMPGROUND MAP

MARSHALLING YARD DATES AND TIMES
FRI 9/05 - FRI 9/12: 7:00am - 5:00pm
SAT 9/13 - SAT 9/27: 7:00am - 7:00pm

All commercial vehicles including vans, box trucks, semis, etc., must be processed through the Marshalling Yard to access the site. If your commercial vehicle does not have proper markings on it from the Marshaling Yard Check Point, it will be removed from the site.

MARSHALLING YARD ADDRESS: 10077 Jacksontown Rd, Thornville, OH 43076

MARSHALLING YARD COORDINATES  

APPLE PIN LINK - Press & hold to open!

ANDROID PIN LINK - Press & hold to open!

MARSHALLING YARD ONE SHEET - PLEASE SHARE WITH VENDORS

DIRECTIONS

From I-70 WB, use Exit 132 at bottom of ramp and make a right onto Rt. 13 (Jacksontown Rd). Proceed 800 ft to signed entrance on right.

From I-70 EB, use Exit 132 at bottom of ramp and make left onto Rt. 13 (Jacksontown Rd). Proceed ⅓ mile or 1800ft to signed entrance on right.

**PLEASE FILL OUT MARSHALLING YARD ARRIVAL FORM BELOW FOR EVERY TRUCK ARRIVING ON SITE**

MARSHALLING YARD ARRIVAL FORM - Press and hold to open!

MEDICAL LOCATIONS

MAIN MEDICAL: 

Located BOH near Site Ops Compound, Northwest of Stage 9

STAFF CAMPING MEDICAL:

Located in Lot A (South Lot)

CAMPGROUND MEDICAL:

• Nest 1
• Nest 2
• Nest 3
• Nest 4
• Nest 5 (Glamping)
• Nest 7

VILLAGE MEDICAL: 

Located on the East End of the Village

VENUE MEDICAL: 

Located on the West Side of the Venue behind the Main Water Refill location 

IF A FAN CAN'T SEE IT, YOU CAN'T POST IT.

DO NOT post any pictures of your credentials/passes or backstage areas at any time! Failure to comply may result in termination.

PHOTOGRAPHY POLICY:

DO NOT post any photos or videos of anything inside the Lost Lands festival and camping grounds before the grounds open per guidelines listed below - Keep the magic alive. THIS IS A ZERO TOLERANCE POLICY AND WILL BE MONITORED CLOSELY. ANY VIOLATION OF THIS CAN RESULT IN TERMINATION OF YOUR CONTRACT. 
This includes, but is not limited to, no posts or stories across:

• Social media including but not limited to Facebook, Twitter, TikTok, Instagram, Reddit, Youtube, and Snapchat

• Group Chats, servers, private message including but not limited to text messages, FB messenger, Discord, WhatsApp and WeChat

SOCIAL MEDIA/PHOTO LIFT TIMES:

CAMPGROUNDS CONTENT IS ALLOWED TO BE SHARED STARTING ON TUESDAY WHEN THE CAMPGROUNDS OPEN. 

GROVE (STAGE 8) AND CRATER STAGE (STAGE 9) CONTENT IS ALLOWED TO BE SHARED STARTING ON WEDNESDAY WHEN THOSE STAGES START.

PREHISTORIC (STAGE 1) CONTENT IS ALLOWED TO BE SHARED STARTING WHEN PRE-PARTY DOORS OPEN ON THURSDAY. DO NOT SHARE ANY OTHER FESTIVAL GROUND SPACES THAT ARE NOT YET ACCESSIBLE TO FANS.  

ALL FESTIVAL GROUNDS CONTENT IS ALLOWED TO BE SHARED STARTING WHEN FESTIVAL DOORS OPEN FRIDAY.

Any and all posts must tag the official Lost Lands account @LostLandsFestival in both shot and caption. Please note as an employee of the Lost Lands Festival, you are NOT permitted to bring in outside photo or video teams to document your work within the festival.

PRESS POLICY: 

DO NOT speak on behalf of the festival to press or media.

 

Radios will only be allowed to be checked out by those indicated in HERD.
Pre-Show radios will be available starting MON 9/02 in the Site Ops office at 9am.  Please be mindful of radio etiquette (see Radio Etiquette section below).

**If you have any non-festival provided radios you will be using on site, you must notify your department head and stop by Radio World before use on site to coordinate frequency, as to not interfere with festival comms.**

RADIO WORLD LOCATION
In the Admin Barn next to Catering Barn

RADIO WORLD HOURS
MON 9/08 to MON 9/15: 7am to 7pm
TUES 9/16: 7am to 2am (24 hour support available)
WED 9/17: 7am to 2am (24 hour support available)
THURS 9/18: 7am to 2am (24 hour support available)
FRI 9/19: 7am to 2am (24 hour support available)
SAT 9/20: 7am to 2am (24 hour support available)
SUN 9/21: 7am to 2am (24 hour support available)
MON 9/22: 7am to 7pm
TUES 9/23 - SAT 9/27: 7am to 7pm (Radio World Closes)

All radios and accessories must be returned to Radio World by SAT 9/27 before 7pm unless you have prior approval from festival management.

Missing Radio Equipment will be billed back to the vendor/person that checked it out. Missing Radio Equipment rates below. 

Radio: $1,600.00
Speaker Mic: $160.00
Battery: $100.00
Surv Kit: $110.00
Earpiece Only: $60.00
Charging Bank: $600.00
Double Muff Headset: $700.00 

RADIO CHANNELS

MEDICAL DISPATCH: For anything medical related 

SECURITY DISPATCH: For anything security related. Patrons in a fight, suspicious behavior, theft, etc. 

FESTIVAL DISPATCH: For anything site related. If you see a fence down, trash piling up, a light tower needing to be turned on or off, broken water pipe, etc. 

Command Center
Begins: TUE 9/16 @ 8am
Ends: TUE 9/23 @ 5pm 

Click here to view the Radio Matrix PDF

RADIO ETIQUETTE

Brevity is key. The longer you talk, the more likely some of your messages will get cut off by either an external noise or someone else pressing the button

Speak direct and clearly at an appropriate volume (you do not need to yell into your radio or speaker even if it is loud where you are)

Turn your radio down or cover the handset when you’re standing beside someone talking on the same channel. Otherwise, it will feedback

During emergencies or weather events, keep channel clear as much as possible to listen for important updates or direction

Please and thank yous go a long way, and avoid using profanity. Use your manners and have fun!

Making a radio call

• Wait for channel to be clear
• (My name) for (Their name or department)
• Wait for somene to answer your call before stating reason for call, usually with a "Go Ahead" or "Go for their Name/Department"
• Stay on channel until your call is resolved. If you need to switch back to another channel after call, state the channel you are switching back to

 Helpful radio terminology

• Copy That, 10-4, or Roger = “I Understand”
• Come Again, 10-9, Please Repeat = “I didn’t hear” or “I Don’t Understand”
• What’s your 20? = “Where are you?”
• Standby. = I’m in the middle of something, please wait a second
• Break = Stop talking and let other person interrupt current conversation
• Be right back = Sometimes means you’re in the can
  

Site locks down on SAT 9/13 at 11:59pm. All staff and vehicles must be credentialed to be on site. Kindle Road turns into a westbound one way road at 11:59pm.

Kindle Road will close TUES 9/16 at 4pm to non-working vehicles without proper credentials and will reopen on MON 9/22 to all traffic.

RV PUMP & FILL SERVICES

RV Pump and Fill Services will be available to request:

MON 9/08: 7am to 11am
THU 9/11: 7am to 11am
MON 9/15: 7am to 11am
THU 9/18: 7am to 9am
FRI 9/19: 7am to 9am
SAT 9/20: 7am to 9am
SUN 9/21: 7am to 9am
MON 9/23: 7am to 11am

RV Pump & Fill services will be available to staff and vendors in the following areas:

LOT A
LOT C
LOT D

Pump & Fill Rates
$80.00 - Water Fill (up to 50 gallons)
$80.00 - Pump Out

To request Pump & Fill services, please call: (740) 801-8124

The festival is not responsible for any pump or fill charges. Payment must be made with a card at time of service. All major credit cards are accepted. You must be present at the RV in order for the servicing to take place. Fees are listed above and apply to all RVs including festival provided RVs.

FESTIVAL PROVIDED STAFF RV TECH SERVICES

Restoring Housing Hotline: 220-201-7900

RV technicians are available on-site 24/7 to address emergency issues such as lockouts, power loss, and heating or cooling system problems. For general inquiries, including guidance on flushing protocols, appliance usage, tips and tricks, or walkthroughs, technicians are accessible from 8am to 8pm.

Awning usage is not restricted; however, any damage to the awning will be the user's responsibility and is not covered by the festival.

RV Tech Services

RV Tech Services will be available SUN 9/07 to FRI 9/26

Basic Service Call $60.00
Includes Popped Breakers, Blown Fuses, Battery Testing, Appliance Inspection, Turn on Air Conditioning and Heating Systems

Lock Out $40.00 (non broken lock with master key)
Lock Out $60.00 + cost of new lock (for broken lock replacement)

RV Set Up Service $150.00
Includes backing in RV, lowering jacks and stabilizers, placing wheel chocks, and connecting utilities, opening sliders, turning on water and heater pumps, turning on heating and cooling systems

Clogged Toilet $80.00

Miscellaneous Parts, Adapters, and Repairs will be at fair market value. Hourly Rate may apply for services longer than 30 minutes.

To request RV Tech services, please call: (248) 388-6891

DRUG AND ALCOHOL POLICY

The use or possession of any illegal drugs will NOT be tolerated anywhere inside or outside of the venue. Narcotics officers will be working in both areas and enforcing all drug related laws.

Whenever you are working, operating Company vehicles or equipment, present on Company premises, or present in any other location performing services for the Company, you are prohibited from using, possessing, being under the influence of, buying, selling, manufacturing, distributing, dispensing or transferring illegal drugs or alcohol.

You must report to work fit for duty and free of any adverse effects of illegal drugs or alcohol. This policy does not prohibit you from the lawful possession and use of prescribed medications. You have the responsibility however, to consult with your doctor or other licensed medical practitioners about the effect of prescribed medications on your ability to perform your specific job duties in a safe manner, and to promptly disclose any work restrictions to your supervisor/manager or Human Resources. You are not, however, required to disclose underlying medical conditions, impairments, or disabilities to your supervisor/manager or Human Resources Representative, unless specifically directed to do so by your doctor or other licensed medical practitioners.

HARD HATS / OVERHEAD WORK / HEAD PROTECTION

OSHA 1910.135

Hard hats are required when overhead working is being performed. Hard hats may be required when working on the stages, below the leading edge of the stages or when working below lifts and industrial trucks. Hard hats must include a brim that protects the face from falling objects.

Bump caps may be worn instead of hard hats when working below the stage deck and when working in the stage grid/roof or in crawl spaces. Bump caps provide protection from low hanging obstacles but do not offer adequate protection from falling objects. Bump caps are typically satisfactory head protection for those engaged in rigging or carpentry.

Hard hats and bump caps are required when there is an overhead danger or contact exposure. It is only necessary to wear hard hats/bump cap when a hazardous condition is within the vicinity of the working area.

Proper Fit

• Ensure your hard hat fits you snugly and comfortably
  Adjust the suspension system to keep the hat securely in place

Inspection

• Regularly inspect your hard hat for cracks, dents, or other signs of damage
• Replace any hard hat that shows signs of damage

Usage

• Wear your hard hat at all times in designated areas
• Do not alter or modify your hard hat, as this can compromise its effectiveness

HEARING PROTECTION

OSHA 1910.95

Workers are advised to wear hearing protection as needed. Earplugs offer protection from noise exposure. When ambient noise levels require you to raise the level of your voice beyond your normal speaking range, hearing protection is likely needed. Workers are not required to wear earplugs but are strongly encouraged to wear earplugs when needed.

Noise-induced hearing loss is a condition where hearing is permanently diminished or impaired due to elevated sound exposure. Medical conditions such as Tinnitus (symptoms include loss of hearing and ringing in the ears) can occur when a person’s hearing has been harmed by continuous periods of elevated sound exposure. Hearing is damaged by both elevated noise levels and prolonged exposure. It is recommended that workers use earplugs. Alternating earplugs from the right ear to the left ear on an hourly basis can provide protection from noise-induced hearing loss.

Types of Hearing Protection

• Use earplugs or earmuffs to reduce noise exposure
• Choose the appropriate type based on noise level and comfort

Proper Use

• Insert earplugs correctly, ensuring a snug fit to block out noise effectively
• Ensure earmuffs fully cover your ears and form a tight seal against your head

Maintenance

• Keep hearing protection devices in clean and good condition
• Replace earplugs and check earmuffs regularly for wear and tear

Workplace Practices

• Always wear hearing protection in designated high-noise areas
• Take breaks in quiet areas to give your ears a rest

Earplugs are available at (TBA) or please inform your supervisor if you need earplugs.

PREVENTING HEAT ILLNESS

Heat illness is a serious concern for workers in hot environments, ranging from mild conditions like heat cramps to severe, life-threatening situations such as heat stroke. Recognizing and preventing heat illness is crucial to maintaining a safe and productive workplace.

To Protect yourself and your coworkers from heat illness, follow these guidelines:

Hydration

• Drink water frequently – aim for at least 1 cup every 15-20 minutes
• Avoid beverages with caffeine or alcohol, as they can contribute to dehydration

Rest Breaks

• Take regular breaks in shaded or cool areas
• Rest more frequently if the workload is heavy or if you’re new to the hot environment

Clothing

• Wear light colored, loose-fitting, and breathable clothing
• Use hats and sunscreen to protect from direct sunlight

PROTECTING AGAINST STINGING AND BITING INSECTS

Working exposes staff to various stinging and biting insects, including mosquitoes, ticks, bees, and wasps. To minimize the risk of insect bites and stings, follow these precautions:

Protective Clothing

• Wear long sleeves, long pants, and closed-toe shoes
• Tuck pants into socks or boots to prevent ticks from crawling under clothing
  
  

Insect Repellent

• Apply insect repellant to exposed skin and clothing
• Reapply as needed according to the product instructions

Avoid Attractants

• Avoid using scented lotions, perfumes, or hair products that can attract insects.
• Keep food and sugary drinks covered and away from work areas. 

Check For Ticks

• Perform regular tick checks, especially at the end of the day.
• Remove ticks promptly with tweezers, gripping close to the skin and pulling steadily.

First Aid For Stings

• If stung, remove the stinger carefully if applicable, and clean the area with soap and water
• Apply a cold pack to reduce swelling and take an antihistamine if needed
• Seek medical attention if there are signs of an allergic reaction, such as difficulty breathing, swelling of face or throat, or dizziness

HIGH VISIBILITY POLICY

At all times while at the Venue on non-show days (i.e., during the days before, between, and after the Events), Event Staff shall wear hi-vis (High Visibility) apparel (shirts, vest or outerwear) that comply with ANSI/ISEA 107-2015 – Class 01, 02 and/or 03. The approved hi-vis colors are orange or yellow-lime green. Fluorescent yellows and pinks are also acceptable if the colors are unique and highly visible in the working environment. Reflective apparel is required if the Event Staff will be exposed to vehicle traffic flowing at speeds in excess of 25mph or if the working conditions require higher visibility, such as when working at night.

PET POLICY

Pets and ESA (Emotional Support Animals) are NOT permitted on site for any reason at Lost Lands or into Lost Lands provided lodging. If you have a service animal you would like to register, please see "ADA & SERVICE ANIMAL" section above.

PROHIBITED ITEMS

Click here to review Lost Lands allowed and prohibited items and additional festival policies - press and hold to open

Please plan to show up at least 30-45 minutes before your shift start to allow adequate time for transportation

Staff needing rides prior to available start date or outside listed hours should coordinate internally with their dept to carpool as needed due to the extremely limited on site parking space. 

SHUTTLE LOCATION
Staff shuttles will run between The Red Barn in Lot A (near Patron Weekend Parking), drop off is located between the Venue Entrance and The Tunnel (just south of the Tunnel)

LOT A STAFF SHUTTLE DATES AND TIMES
MON 9/15 - MON 9/22: 24 Hours (Begins at 6:30am on MON 9/15 and ends MON 9/22 at 4pm)

WEEKEND PARKING SHUTTLE DATES AND TIMES
MON 9/15 - MON 9/22: 24 Hours (Begins at 6:30am on MON 9/15 and ends MON 9/22 at 4pm)

Show Days:
Advertised as 11am - 4am for patrons
Please note - this is a shared parking shuttle, look for Staff Shuttle or Day Parking signs. Shuttles are shared with patrons on event days. Please be mindful of what is discussed when sharing a shuttle with patrons. Please treat shuttle drivers with respect and remember, you are representing Excision and Lost Lands at all times. (*If you need any help or have questions, please locate a Shuttle staff member)

Shuttle Map

 

All staff RVs MUST be pre-approved prior to arrival onsite by your festival representative

LOT A

Entrance Located off Boundaries Road, follow signs for LOT A
Open: SAT 9/13 to SUN 9/28
Porto Restrooms: SAT 9/13 to SUN 9/28
Shower Trailers: SAT 9/13 to SUN 9/28
RV Information: no RV hook ups (power or water) available in LOT A. All RVs must be advanced due to limited RV parking space. Services available upon request, see RV Servicing section above for more information.
Shuttles: available from LOT A to Venue. See Shuttle section of Staff Guide for details

Lot A Directions:
Head South on Jacksontown Rd / HWY 13 to Boundaries Rd (past Legend Valley Venue)
Turn Left onto Boundaries Rd
Turn Left onto Honda Hills Rd
Follow Signs for Lot A, Entrance 700’ on Left (see Staff Map in MAPS section)

* Must be approved for this campground, have a festival working wristband, and a LOT A parking pass for vehicles to access

LOT C
Entrance located off Kindle Road, follow signs for LOT C (past LOT D)
Open: MON 9/08 to SUN 9/28
Porto Restrooms: MON 9/08 to SUN 9/28
Shower Trailers: MON 9/08 to SUN 9/28
RV Information: There are no RV water hook ups available in LOT C. All RVs must be advanced due to limited RV parking space. Services available upon request, see RV Servicing section above for more information.

Lot C Directions: (Kindle Rd will be closed east bound starting TUE 9/16 at 7am)
Head South on Jacksontown Rd / HWY 13 (past Legend Valley Venue)
Turn left onto Boundaries Rd
Turn Left onto Honda Hills .5 miles
Turn Left onto Roley Hills .5 miles
Turn Left on Kindle Rd
Turn Right at C Gate, before Black Barn (Catering Barn)
Follow Signs for Lot C (see Staff Map in MAPS section)

* Must be approved for this campground, have a festival working wristband, and a LOT C parking pass for vehicles to access. No Tent Camping. Lot C Camping wristband is required to access LOT C Staff Campground. 

LOT D
Entrance located off Kindle Road, follow signs for LOT D
Open: TUE 9/02 to SUN 9/28
Porto Restrooms: TUE 9/02 to SUN 9/28
Shower Trailers: TUE 9/02 to SUN 9/28
RV Information: There are no RV hook ups (power or water) available in LOT D. All RVs must be advanced due to limited RV parking space. Services available upon request, see RV Servicing section above for more information.

Lot D Directions: (Kindle Rd will be closed east bound starting TUE 9/16 at 7am)
Head South on Jacksontown Rd / HWY 13 (past Legend Valley Venue)
Turn left onto Boundaries Rd
Turn Left onto Honda Hills .5 miles
Turn Left onto Roley Hills .5 miles
Turn Left on Kindle Rd
Turn Right at D Gate, after Black Barn (Catering Barn),
Follow Signs for Lot D (see Staff Map in MAPS section of Staff Guide)

* Must be approved for this campground, have a festival working wristband, and a LOT D parking pass for vehicles to access. Lot D camping wristband is required to access LOT D Staff Campground

Please see Staff Policies section to review list of Campground Rules and Prohibited Items (subject to change)

Towing Phone number: 220-201-4611

STAFF TOW RATES

Tows
$75.00 (plus $4 per mile)

RV Tow
$200.00 per hour

RV Jumpstart
$125.00

Car Jumpstart
$50.00

Lockout
$50.00

Car Tire Change (with good spare)
$80.00

5 Gallons of Fuel
$80.00

Car Impounds
$25.00 per day

PATRON TOW RATES
Tows
$150.00 (plus $4 per mile)

RV Tow
$400.00 per hour

RV Jumpstart
$250.00

Car Jumpstart
$100.00

Lockout
$100.00

Car Tire Change (with good spare)
$160.00

5 Gallons of Fuel
$160.00

Car Impounds
$50.00 per day